Security Online.

You Are Secure Online Shopping with Active Products.

Active Products takes your online security extremely seriously. We are committed to making active-products.co.uk a safe shopping experience.

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

When you log in to the active-products.co.uk checkout page your browser will go into secure mode. This is verified by GeoTrust Inc

active-products.co.uk recognises security is a priority and Sage Pay has the highest level of card data security (PCI DSS Level 1 compliant) so our customers can trade with peace of mind and shoppers are protected against fraud.

Sage Pay’s systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands.

and also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance

They are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.

How Does Your Browser Protect You And Your Data.

Most modern web browsers, such as Internet Explorer and Firefox, support 'secure mode' and standard security protocols.

You can configure your web browser to tell you when your details are being sent and warn you if they are not being sent in a secure way. You can do this as follows:

Internet Explorer - select OPTIONS on the View menu, then click the SECURITY tab and ensure all the warning boxes are ticked

Firefox - select TOOLS then OPTIONS on the Tools menu, then click the SECURITY tab, go into settings of the warning messages section and ensure all the warning boxes are ticked.

Online security is constantly evolving, so we recommend you update your browser to the latest version of Internet Explorer or Firefox (if you are using an older version) in order to take full advantage of any improved security features.

Are My Card Details Secure.

Before entering your card details on payment page, there are are a few things you can look for to ensure the page is secure.  All Sage Pay payment pages are regularly audited by an independent auditor to make sure they comply with the latest security standards. 

Is There A Padlock?

A padlock image shows that your details are being collected securely using 128 bit SSL technology.  Clicking on the padlock will show you the SSL certificate. Depending on what Internet web browser you're using, the padlock can be located in 3 different areas

• Bottom right hand corner
• Next to the address bar
• Top right hand corner

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What Else can You Look For?

If you can't see the padlock on the payment page, make sure the URL starts with 'https' instead of 'http'.  The extra 's' shows you the page is secure.

Our GDPR Statement:
Dear Customer,

As you will be aware, the new legislation comes into force for the General Data Protection Regulation (GDPR) on the 25^th May.

At Active Products UK Ltd, we have always taken privacy extremely seriously and we would like to retain your data for future needs.

The data that we hold is kept on a secure database, filing paperwork as needed, and includes:

  Your business contact information including your name, business address, telephone number and email address

  A record of the products that we have sold to you in the past

 This information is held to enable us to quote, invoice, answer account queries and process orders more efficiently.

We will only keep the minimal amount of information required, your data will be treated confidentially throughout your business relationship with Active Products UK Ltd, the data will be retained for 7 years following the conclusion of the business relationship.

Once your data is no longer needed we then securely destroy it by deleting all information and shredding the documents.

Please note that you can withdraw your consent to the above data retention at any time. 

If you would like to be removed from our systems please inform us in writing either by email to sales@active-products.co.uk or by post to the address below.

Active Products UK Ltd

Barnston Warehouse

Chelmsford Road

Great Dunmow

CM6 1LP