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Delivery Information

DELIVERY INFORMATION:

  • Delivery is FREE on orders of £15 and above within Mainland UK (excluding Highlands, Offshore Islands & Northern Ireland)
  • If any items you order are not available we will use the telephone or email details you have provided to contact you and discuss how you wish to proceed.
  • If we are not able to contact you we will use our discretion and send you the items that are available and possibly a substitute for the unavailable item(s) or refund you accordingly.
  • Deliveries normally occur between 7am and 6pm.
  • Currently the exact timing of delivery cannot be specified.
  • Working days are classified as Monday to Friday and exclude bank holidays.
  • Unless otherwise stated, all deliveries will be made direct to your door. We are not responsible for any additional lifting or carrying of your goods.
  • We do not deliver items to multiple addresses.
  • Please leave a daytime telephone number as we may contact you to arrange a convenient delivery date.
  • If your order contains more than one item you may be contacted by more than one operator to arrange the delivery date, and the products may be delivered separately even if they have the same estimated delivery dates.


    Receiving your deliveries

    All deliveries must be received and signed for by a person aged 18 or over. If no one is available to take the delivery, we’ll call you to arrange a suitable date and time for redelivery.

    We may need to make an additional handling charge for this. If no one is available to receive the redelivery, we may cancel your order and refund your payment, minus any delivery and handling charges.

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Customer Feedback

Would always recommend the Pro Series every time!

John GreyActive Customer

John Grey
Active Customer

Customer Feedback

Delighted on all fronts. Price, Quality & Service.

Jason WrightActive Customer

Jason Wright
Active Customer

Contact Us

Active Products UK Ltd,
Chelmsford Road,
Dunmow,
Essex.
CM6 1LP.

Tel: +44 1371 872 842

Active Products is a PCI Compliant Site.


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Categories
  • AP PRO SERIES 9
  • AP TORCHES 21
  • AP BUILDERS 27
  • AP HOME & GARDEN 26
  • AP CAR CARE 12
  • AP CLEARANCE 4
  • AP B2B 10