Data & OnLine Security
You Are Secure Online Shopping with Active Products.
Active Products takes your online security extremely seriously. We are committed to making active-products.co.uk a safe shopping experience.
Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.
When you log in to the active-products.co.uk checkout page your browser will go into secure mode. This is verified by GeoTrust Inc
active-products.co.uk recognises security is a priority and Sage Pay has the highest level of card data security (PCI DSS Level 1 compliant) so our customers can trade with peace of mind and shoppers are protected against fraud.
Sage Pay’s systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands.
and also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance
They are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.
How Does Your Browser Protect You And Your Data.
Most modern web browsers, such as Internet Explorer and Firefox, support 'secure mode' and standard security protocols.
You can configure your web browser to tell you when your details are being sent and warn you if they are not being sent in a secure way. You can do this as follows:
Internet Explorer - select OPTIONS on the View menu, then click the SECURITY tab and ensure all the warning boxes are ticked
Firefox - select TOOLS then OPTIONS on the Tools menu, then click the SECURITY tab, go into settings of the warning messages section and ensure all the warning boxes are ticked.
Online security is constantly evolving, so we recommend you update your browser to the latest version of Internet Explorer or Firefox (if you are using an older version) in order to take full advantage of any improved security features.
Are My Card Details Secure.
Before entering your card details on payment page, there are are a few things you can look for to ensure the page is secure. All Sage Pay payment pages are regularly audited by an independent auditor to make sure they comply with the latest security standards.
Is There A Padlock?
A padlock image shows that your details are being collected securely using 128 bit SSL technology. Clicking on the padlock will show you the SSL certificate. Depending on what Internet web browser you're using, the padlock can be located in 3 different areas
- Bottom right hand corner
- Next to the address bar
- Top right hand corner
What Else can You Look For?
If you can't see the padlock on the payment page, make sure the URL starts with 'https' instead of 'http'. The extra 's' shows you the page is secure.
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
We will collect information about you when you open an account, register with this website, place an order for products or services. The type of information we may collect includes your name, postal address, e-mail address and telephone number so that we can contact you accordingly.
We may also obtain information about your usage of this website using Cookies.
HOW DO WE USE THE INFORMATION WE COLLECT ABOUT YOU?
We may use the information provided by you:
• to process your order or manage your account (if applicable),
• to contact you for your views on our services,
• to notify you about important changes or developments to our site or services,
• to provide a more personalised online experience,
• for record keeping purposes,
to keep you informed about our products and services that we offer. We will not pass on or sell at anytime, any of the data we hold.
We only retain your information for a limited period in order to respond to your query, provide you with the information you require or to send you updates on our products and services for as long as you indicate that you are happy for us to do so.
We are required to keep some records for a longer period of time to meet our legal obligations.
KEEPING YOU INFORMED
you have bought or enquired about our products or services previously,
we may also use the information we collect to let you know about our
other products and services which may be of interest to you and to
keep you updated with information about promotional offers and what is
coming soon at Active products UK Ltd. If you agree, we would also like to
send you information about the products and services offered ourselves.
If the email address you have provided to us is a corporate email address, we may contact you at any time to let you know about our products and services.
However, you will be able to let us know if you no longer want to receive material from us each time that you receive a communication by following the link to unsubscribe.
DISCLOSING YOUR DATA
never make your personal details available to companies outside of Active Products UK Ltd for marketing purposes.
We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it. In the event that a majority of our shares were bought by another company or we transferred a substantial amount of our assets to another company, we would disclose your personal information to that purchaser.
HOW IS YOUR INFORMATION PROTECTED?
We take protection of your information seriously and have appropriate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. We never transfer your data outside of the UK.
Further information is set out below in relation to the cookies which operate on this website and we are currently reviewing our systems and procedures to establish the best way of obtaining consent to the setting of a cookie on a user’s computer or handheld device.
cookies do not contain any personally identifying information but they
do enable us to provide a more user-friendly experience. We do not use
cookies to gather personal information such as a person's name or
e-mail address. However, in order to track usage on our website, we may
determine the path visitors take on our site. Any information gathered
To specifically find out which cookies we use on the Active Products UK Ltd
website you can go to the cookies page